FedEx Corporation is an e-commerce and transportation agency, founded in 1971 as Federal Express Corporation and based in Memphis, TN. They were among the first major shipping companies to put emphasis on express delivery, and, to this day, they remain the world's most punctual mail delivery service across the globe. FedEx offers plenty of services, with FedEx Express being their original flagship service and, to this day, the most popular.

Packages are delivered seven days a week.


Federal Express Corporation was founded by Frederick Wallace Smith in 1971. Smith came up with the idea of urgent, overnight deliveries while he was studying in Yale and, two years after he founded the company, he moved it near Memphis International Airport for population and weather reasons. Throughout its' first decade, Federal Express managed to stand on its' own, without merging or getting acquired, quite well, owning a billion in revenues, a rarity for a startup of this scale. This allowed Federal Express, eventually renamed to FedEx, to expand into Europe and Asia as soon as in 1984.

Nowadays, FedEx, on top of being one of the most notable postal service organisation, also owns several other companies, including TNT Express (the sole branch of TNT not acquired by PostNL), Kinko's (now FedEx Office), Watkins Canada Express and P2P Mailing Limited.

With over 200,000 employees in its' roster, FedEx operates several units, which include FedEx Express, FedEx Freight, FedEx Ground, FedEx Logistics, FedEx Office, FedEx Services and FedEx Dataworks. Each performs a different function:

  • FedEx Express: the original, time-definite air mail delivery.
  • FedEx Freight: less-than-truckload package delivery by trucks; the largest LTL freight carrier in the States.
  • FedEx Ground: time-definite package delivery, by vans or trucks.
  • FedEx Logistics: supply chain, e-commerce shipping, international forwarding, customs and international trade compliance etc.
  • FedEx Office: various photocopy and print services.
  • FedEx Services: provides services to other FedEx units, including customer relations, analytics, management, web maintenance and so on.
  • FedEx Dataworks: research and development of new software that uses FedEx's rich database; spinoff of FedEx Services.

FedEx's primary competitors are United States Postal Service, moreso domestically, and United Parcel Service, worldwide.

With FedEx being a priority express mail carrier, global FedEx tracking is available for every package, with detailed, point-by-point history, with dates and locations.

Fedex package tracking

ETracking allows you to track all of your parcels in one place, with minimum effort: just paste the tracking number into either our webpage or phone app, we'll do the rest for you. With eTracking, there's no need to use a dedicated Fedex tracking app for every different store anymore!

One click or tap is enough to follow your parcel for free, no logging in required. You will be provided with detailed Fedex tracking history from across the world, all within a simple, clean and intuitive user interface. Real time Fedex tracking is also possible, meaning that as soon as the package reaches a checkpoint, the history will be updated as soon as possible.

To further simplify the tracking process, if you have to follow multiple packages at once, all the time, consider getting our phone app, available on both iOS and Android. Simple Fedex shipping lookup is only a couple of taps away from you!

How does Fedex update the tracking

At each and every stage of delivery, the Fedex tracking status receives an update. Since every parcel comes with a unique tracking number, it's very likely that your package specifically will have its' route history updated.

Bear in mind that due to the load most postal services have to go through, the update may take up to 24 or, in edge cases, 48 hours to happen. Even though eTracking keeps you up to date with the package in real time, updates themselves may not be instantaneous.

What to do if Fedex tracking is not updated

Sometimes, Fedex location tracking may not update after a long time, even though it's not in a multi-day transit. In cases like this, you may want to wait 24 hours more for the courier to update the tracking history. If that doesn't happen either, consider calling Fedex 's customer service.

What to do if the parcel is not delivered

Much more often than not, Fedex should deliver the package on the estimated date, but due to various circumstances, it's never guaranteed.

In case your package doesn't arrive on time, you can:

  • wait for 24 or 48 hours past the estimated delivery date;
  • report the missing package to the courier so that they could look for the package and send it to you.

If both of those methods fail, you very likely should apply for damage compensation.

To claim compensation for damage, check Fedex 's info pages for how to do that or, if you won't be able to find the right bit of info, call customer support so they could provide you with each step. Generally, you'd need to check whether or not your package is eligible for such a compensation, then figure out what's the timeframe of filing such a claim, then collect all the documentation and evidence required to prove that you have indeed paid money for the package and that it did not arrive, or it arrived in a severely beat-up state.

In order to prevent packages from not getting delivered, consider investing into a better shipping insurance. This should not only provide better guarantee of the parcel reaching your doors, but also better and more detailed Fedex delivery tracking.

Track Fedex by tracking number

Every package is provided with a unique ID - an identifier used to easily keep track of a parcel by both the recepient and postal services. eTracking makes Fedex tracking number lookup possible and easy - as long as the tracking number is there.

After your order is confirmed, the store you bought the item from should provide you with a tracking ID, either through the order confirmation letter, or through the orders page. If you're still not sure where to find it, consult the store's help pages. Remember that there may be certain items that require you to pay extra for detailed tracking, or even as much as the tracking number itself, so it might not be present at all.

If you do find the tracking ID, copy it, then paste it into the corresponding field in eTracking, then hit Enter to receive detailed tracking info on this number.

FEDex tracking Number Format

FedEx shipping number format varies, with it usually being a 12- or a 15-digit number, however, they can also contain 10, 20 or 22 digits. There's no alphabetic characters present in either of them.