United Parcel Service, more commonly known as UPS, is a postal service and supply chain management company headquartered in Sandy Springs, Georgia and founded in 1907. Despite being known mostly for their ground operations across the United States, UPS specialises in general, time-definite delivery worldwide, by vans, trucks, planes and even bicycles, harking back to its' early days.
Packages are currently delivered six days a week, Mondays to Saturdays, with delivery of residential items on Sunday being an option.
UPS began its' existence as American Messenger Company, founded in 1907 by James E. Casey and Claude Ryan. This Seattle-based courier brought packages to various retail stores and special delivery mail to the U.S. Post Office, either by foot or by bicycle, for longer routes. This changed several years later, in 1913, when AMC got their first delivery automobile in an affordable Model T Ford, and with that, formed Merchants Parcel Delivery. The company, much like its' van fleet (known internally as "package cars"), was rapidly expanding, leading to an eventual rebrand in 1919 as United Parcel Service; at the time, one among few companies to offer common parcel service.
Eventually, UPS became international with its' expansion to Canada in 1975 and increased use of cargo airlines. After a series of company acquisitions and obtaining new ways to deliver goods, UPS, now a public company, is the biggest courier organisation by revenue, with the fourth-largest cargo airline, UPS Airlines, in the world.
On its' home turf, UPS competes with United States Postal Service, as well as Fedex, which also has a large international presence. Outside of the U.S., it also primarily competes with DHL Global.
UPS offers various types of deliveries for domestic recepients, international recepients and businesses. Domestic services vary from the regular, five-day UPS Ground to the highly urgent, same-day UPS Express Critical. International services are available with UPS global tracking, and include UPS Standard for shipments within the Western hemisphere, as well as several UPS Worldwide options, from regular to express.
UPS: United Parcel Service package tracking
ETracking allows you to track all of your parcels in one place, with minimum effort: just paste the tracking number into either our webpage or phone app, we'll do the rest for you. With eTracking, there's no need to use a dedicated UPS: United Parcel Service tracking app for every different store anymore!
One click or tap is enough to follow your parcel for free, no logging in required. You will be provided with detailed UPS: United Parcel Service tracking history from across the world, all within a simple, clean and intuitive user interface. Real time UPS: United Parcel Service tracking is also possible, meaning that as soon as the package reaches a checkpoint, the history will be updated as soon as possible.
To further simplify the tracking process, if you have to follow multiple packages at once, all the time, consider getting our phone app, available on both iOS and Android. Simple UPS: United Parcel Service shipping lookup is only a couple of taps away from you!
How does UPS: United Parcel Service update the tracking
At each and every stage of delivery, the UPS: United Parcel Service tracking status receives an update. Since every parcel comes with a unique tracking number, it's very likely that your package specifically will have its' route history updated.
Bear in mind that due to the load most postal services have to go through, the update may take up to 24 or, in edge cases, 48 hours to happen. Even though eTracking keeps you up to date with the package in real time, updates themselves may not be instantaneous.
What to do if UPS: United Parcel Service tracking is not updated
Sometimes, UPS: United Parcel Service location tracking may not update after a long time, even though it's not in a multi-day transit. In cases like this, you may want to wait 24 hours more for the courier to update the tracking history. If that doesn't happen either, consider calling UPS: United Parcel Service 's customer service.
What to do if the parcel is not delivered
Much more often than not, UPS: United Parcel Service should deliver the package on the estimated date, but due to various circumstances, it's never guaranteed.
In case your package doesn't arrive on time, you can:
- wait for 24 or 48 hours past the estimated delivery date;
- report the missing package to the courier so that they could look for the package and send it to you.
If both of those methods fail, you very likely should apply for damage compensation.
To claim compensation for damage, check UPS: United Parcel Service 's info pages for how to do that or, if you won't be able to find the right bit of info, call customer support so they could provide you with each step. Generally, you'd need to check whether or not your package is eligible for such a compensation, then figure out what's the timeframe of filing such a claim, then collect all the documentation and evidence required to prove that you have indeed paid money for the package and that it did not arrive, or it arrived in a severely beat-up state.
In order to prevent packages from not getting delivered, consider investing into a better shipping insurance. This should not only provide better guarantee of the parcel reaching your doors, but also better and more detailed UPS: United Parcel Service delivery tracking.
Track UPS: United Parcel Service by tracking number
Every package is provided with a unique ID - an identifier used to easily keep track of a parcel by both the recepient and postal services. eTracking makes UPS: United Parcel Service tracking number lookup possible and easy - as long as the tracking number is there.
After your order is confirmed, the store you bought the item from should provide you with a tracking ID, either through the order confirmation letter, or through the orders page. If you're still not sure where to find it, consult the store's help pages. Remember that there may be certain items that require you to pay extra for detailed tracking, or even as much as the tracking number itself, so it might not be present at all.
If you do find the tracking ID, copy it, then paste it into the corresponding field in eTracking, then hit Enter to receive detailed tracking info on this number.
UPS tracking number format
UPS tracking number structure differs from parcel to parcel, but the most common and the most flexible format they use starts with 1Z, followed by 6 alphanumeric characters denoting the shipper, 2 alphanumeric characters for the service code, 7 unique digits and 1 check digit.
Below is a list of some of the service codes UPS has in their domestic tracking numbers:
- 01: UPS Next Day Air;
- 02: UPS Second Day Air;
- 03: UPS Ground;
- 12: UPS Third Day Select;
- 13: UPS Next Day Air Saver;
- 15: UPS Next Day Air Early A.M.;
- 22: UPS Ground - Returns Plus - Three Pickup Attempts;
- 32: UPS Next Day Air Early A.M. - Collect on Delivery;
- 33: UPS Next Day Air Early A.M. - Saturday Delivery, COD;
- 41: UPS Next Day Air Early A.M. - Saturday Delivery;
- 42: UPS Ground - Signature Required;
- 44: UPS Next Day Air - Saturday Delivery;
- 66: UPS Worldwide Express;
- 72: UPS Ground - Collect on Delivery;
- 78: UPS Ground - Returns Plus - One Pickup Attempt;
- 90: UPS Ground - Returns - UPS Prints and Mails Label;
- A0: UPS Next Day Air Early A.M. - Adult Signature Required;
- A1: UPS Next Day Air Early A.M. - Saturday Delivery, Adult Signature Required:
- A2: UPS Next Day Air - Adult Signature Required;
- A8: UPS Ground - Adult Signature Required;
- A9: UPS Next Day Air Early A.M. - Adult Signature Required, Collect on Delivery;
- AA: UPS Next Day Air Early A.M. - Saturday Delivery, Adult Signature Required, Collect on Delivery.
A UPS tracking number could also be 9, 10, 12 or 18 digits; or just 10 digits followed after either the letter "H" or "V".