Lazada is one of the largest e-commerce stores operating in Southeast Asia, founded in 2012 and headquartered in Downtown Core, Singapore, with subsidiaries located in Vietnam. It was the first online marketplace to focus on several SEA countries at once, predating Shopee by a few years, as well as establish a non-hassle and reliable shopping experience in this area. Deliveries are provided by Lazada's own companies, such as Lazada eLogistics and Lazada LeL Express, or LEX for short.
Lazada has been frequently compared with similar e-commerce stores in SEA, such as Shopee, Tokopedia and Bukalapak. Currently, it's owned and financed by Alibaba Group, which is more known for founding and maintaining AliExpress.
Lazada was founded in 2012 by Maximillian Bittner, with significant backing from a German venture capital company, Rocket Internet SE. Bittner wanted to start Lazada up with an Amazon-like business model, taking advantage of SEA's nearly non-existent online consumer market and Amazon not having any subsidiaries there. This same year, Lazada's website was soft launched, followed by the mobile app a year later.
Originally intended for selling goods from its' own warehouses, Lazada's business model was expanded in 2014, and allowed third-party sellers to list and sell their goods as well. Shortly after the marketplace was launched, it led in swift increase in traffic, with 65% of the total sales attributed to third parties.
This same year, Lazada has started properly operating in Singapore, followed by other SEA countries, including Indonesia, Malaysia, Thailand, Vietnam and the Phillipines, where it operates to this day. Unlike most of its' competitors, Lazada has bigger coverage, comparable only to Shopee's, with its' twelve-country reach in all of SEA, Taiwan, Poland and major countries in South America.
Due to the state of the third-world market where Lazada operates, Bittner had to face a lot of challenges, such as the consumer's preference for brick and mortar stores at the time, mandatory cash on delivery payment and reliable logistics for both urban and rural areas - a non-issue in countries where e-commerce was prevalent.
Using over $685 million in investments from such companies as JPMorgan Chase, Tesco, Summit Partners, Kinnevik AB and Temasek, as well as multiple TV commercials, Lazada managed to "teach" its' customers the joys of online shopping, the old-fashioned way. Cash on delivery still turned out to be the most prevalent payment method, as Lazada provided door-to-door delivery by vans, along with SMS messages that confirm online orders.
The store has begun to expand even further, with Alibaba Group acquiring the company in 2016, as part of their international expansion plans. The deal was worth one billion dollars, which was used to purchase both the new shares and the existing shares from Lazada's old shareholders.
As SEA countries continued developing, so did Lazada, who introduced LazMall in 2018, in an effort to make its' customers purchase goods from authentic brands, with options for 15-day returns and next-day delivery. By the end of next year, Lazada has partnered with Citibank to introduce the first ever credit card in Singapore, with other SEA areas following suit. Same year, they've announced a partnership with Amorepacific, a Korean beauty company, and launched its' first brick and mortar concept store in Funan, simply called Amore Store x Lazada.
The company has also launched Lazada Global Shipping, also known as LGS, a fulfilment program that focuses on cross-border sales, allowing businesses to sell goods from Europe or the United States in the SEA countries, using Lazada's fulfilment centre in Hong Kong as a midpoint.
How to track Lazada order with eTracking
eTracking allows you to track all of your parcels in one place, with minimum effort: just paste the tracking number into either our webpage or phone app, we'll do the rest for you. With eTracking, there's no need to use a dedicated Lazada tracking app for every different store anymore!
All you need to do to get Lazada tracking details for your package is to paste the tracking number into the appropriate field and hit Enter, the webpage or the app will do the rest for you. Lazada package tracking history is thoroughly described, with delivery statuses, carriers invovled and locations it's been in. As Lazada parcel tracking is done globally and is followed in real-time, getting the most up-to-date status is not a problem at all.
Note that depending on the store and the shipping method, Lazada may use different couriers for the transfer, whether they are local, international or store-specific. Most popular carriers used can be DHL, FedEx, UPS, USPS, DB Schenker, China Post or Royal Mail. Our Lazada delivery tracking service should be able to show all of the above, and many more.
To further simplify the tracking process, if you have to follow multiple packages at once, all the time, consider getting our phone app, available on both iOS and Android. Simple Lazada shipment tracking is only a couple of taps away from you!
Lazada delivery service tracking
Every order in Lazada is handled by various postal shipping and delivery services. Who's handling it depends on which carrier the seller is using and whether it's an international delivery or a domestic one. Certain originally domestic carriers, such as Deutsche Post DHL and Royal Mail, now operate worldwide. Certain stores, such as Aliexpress, have their own, internal postal service, Cainiao, to sort out all of they packages before they leave China and move onto transit.
No matter how far or close, eTracking is able to determine which courier is delivering the order and where exactly, as our Lazada shipping service tracking has that capability. As always, it's included in the detailed Lazada shipping status report.
Check Lazada order status
If you have the need to track Lazada order online, eTracking provides the most relevant, up-to-date info on its' current whereabouts and its' delivery status.
Lazada shipping status updates in real time, nearly always without delay - as long as either the store or the services responsible for handling the package update it, too, as soon as possible.
What is Lazada tracking number
Lazada order tracking number is a unique ID of the package, used both by recepients and postal workers alike for ease of identification. Those depend on the courier handling it and the country it's arriving from, as they come in different formats, with S10 being the most internationally accepted one, starting with the recepient's country code, followed by eight unique numbers, one check digit and the sender's country code.
Domestic postal services and international carriers, as well as their sister companies, each have their own tracking number formats. Some of the more popular carriers use the following:
- USPS: 20 digits; or 10 digits for Global Express Guaranteed(R);
- UPS: United Parcel Service: 18 symbols, starting with 1Z and ending with a check digit;
- DHL Express: 10 digits; otherwise, 000, JJD00, JJD01, JVGL or similar, followed by 8 digits;
- DHL Ecommerce: GM, LX, RX or similar, followed by a unique ID from 10 to 39 digits;
- Fedex: 12 or 15 digits;
- China Post/4PX Express: same as the 9-digit format, but starting with the letters AQ.
How to find Lazada tracking number
Lazada package tracking number is usually provided by Lazada itself after the order is confirmed and the parcel is sent off. Usually, to find it, all you need to do is check either the store's orders page, or the order confirmation email.
Where is the Lazada tracking number, if neither of the above have it? Bear in mind that certain items require you to pay extra to provide detailed package tracking, or any kind of tracking at all, which might be why your package isn't present in most postal databases out there. If you're not sure, or if you're certain there is tracking attached to your item, make sure you check out Lazada 's help pages or, if you still have no luck finding it, call Lazada 's customer support.
Lazada tracking number format
The format of an international Lazada tracking number depends on the courier delivering the package. Lazada's own delivery services have packages with multiple tracking ID formats:
- nine digits, followed by a dash and four more digits;
- MYMP, followed by twelve digits;
- MPDS, followed by a dash, nine digits, another dash and four more digits.
Other couriers used to deliver Lazada packages are NinjaVan, SkyNet Worldwide Express, Pos Laju, GDEX, Taqbin, ABX Express and Singapore Post. All of them offer several different normal and express services, so check their pages for more information.